LEGENDARY day.
At the last minute, M J and I rearranged our schedules so that he would take my place in London working on a big job for CRAZY EDDIE (whose business is kicking ASS, by the way). So I was left with a hole in my schedule. As luck would have it, I got a referral quote for some window cleaning. Since M J was busy and I couldn't hand it off to him, I bumped my painting work ahead and offered to quote the job this morning with the option of producing it immediately if they liked the price.
They liked the price, so I got to work. I cleaned the insides first and had a great, long chat with the clients. Then I went and started cleaning the outsides.
I was on a ladder at the front of the house, and just happened to look down and to my left. Guess who I saw, about 4m away, walking in the side yard next door?!?!?
BIG BOB! BIG fucking BOB, who just took a bath on buying my red Tacoma back from me as a result of our failed franchise deal, got an eyeful of my shiny new green Tacoma sitting in the driveway next door. With ladders stacked on it in the exact configuration his trucks use. Somehow he didn't see me. I bet he thought it was M J, whom he'd recently found out had started a competing window cleaning company.
I saw him first and got the hell down off the ladder with my heart racing. I hid around the side of the house until he'd left, but I knew his anger and curiosity would bring him back. I just needed some time to get my story straight.
The first thing I did was inform my current client of some of the backstory. She agreed to keep a lookout for him.
Sure enough, when I was cleaning the window right beside the front door, I saw BIG BOB's truck reflected in it. My client was right at the door, giving the evil eye to what was effectively a competitor's vehicle blocking her driveway. BIG BOB realized it was me and not M J, and started calling my name. I composed myself for 3 seconds, put a smile on my face, and prepared to bring the fucking pain if necessary.
SOFAHEAD: "Oh, hi BIG BOB!"
BIG BOB: "So, you made me buy your Tacoma, then you bought one again, and now you're washing windows?!?"
SH: "No BIG BOB, I bought my painting van. This is my vehicle, but I bought it with a loan from my old trading partner 'cause I needed something to serve my commercial window cleaning clients with."
BB, ignoring what I said: "Are you working for M J?"
SH: "No way! This is my vehicle! I was as surprised to hear about his business as you were!"
BB, ignoring me again and calling D-CASS on his cell: "D-CASS? We have some new competition. SOFAHEAD is a window washer. And he's using a Tacoma."
SH: "OK, BIG BOB, but I'd like to explain--" BB: "See you later!"
He started driving off and I turned to go, but he went around the cul-de-sac and yelled back to me:
BB: "Oh yeah, you can forget about getting any more painting referrals from my [main company]!"
He drove off. I felt so fucking EXHILARATED. I had a laugh with my client.
15 minutes later, I got a call from D-CASS. He wanted a rational explanation, and he came to the right person, because he wasn't going to get it from BIG BOB. I explained to him that my new Tacoma was a separate business deal funded by my old trading partner (I had DAVYPMAN in mind for this story) and that it wasn't part of my original plan to extricate myself from the main company, but that's how it happened. He asked if I planned to advertise my branch of the window cleaning company and if I planned to be a direct competitor. I told him window cleaning was only one of a whole mess of services I still offered, and probably wouldn't make up more than 5% of my business-- I planned on advertising as a painting company with related services. He asked me if I was working with M J and I told him I wasn't, and that I'd talked to M J and gained the understanding that he'd kept his company secret from me because he knew I was on such friendly terms with the main company. He confided to me that BIG BOB was reacting emotionally and that he was still bent out of shape over discovering that M J, once his friend, was now competing with him aggressively. I told him I still planned to honour the agreement I'd made with the main company, including remitting commissions, and that I understood if BIG BOB was hurt, but that it wasn't my intention. D-CASS assured me that our agreement was still intact as long as I didn't plan to compete with them directly. I finished our conversation saying, "I don't intend to make an enemy out of you or anyone, because I get more business being on good terms." D-CASS understood.
I talked with M J afterward and we worked out that to the main company's knowledge, we will not be in cahoots for some time. If they pry, I will reluctantly admit that if I am in a bind, I subcontract some of my window cleaning work out to M J, and not to the main company simply because their rates are so much higher than mine.
I did the smart thing and opted NOT to underquote BIG BOB for the job he quoted next door to my client. However, my client enjoyed the story of the cutthroat Ontario window cleaning industry as it unfolded on her driveway. She witnessed first-hand my professionalism and BIG BOB's lack thereof. Then she took some of my cards and vowed to give me the window cleaning contract for everyone else on her street. (At least two of those houses' contracts currently belong to the main company.)
Later, I told M J the story. If BIG BOB is this freaked out, it's becase he has reason to fear competition from our end. He told me at a shop barbecue a few months back that his current competition wasn't worth worrying about, but turned to me and said, "Now, if SOFAHEAD ever starts a window cleaning company, *that's* when I'll start worrying."
OMG, I knew my short term pain would pay off, working for the main company and smiling while they screwed me around. It's just nice to get a little payoff and a hint at things to come.
Unrelatedly, I couldn't fire SSSNAKESSS yet. He left my brother's place early yesterday and didn't show up there until noon today. I want to make sure a) the work there is finished and b) he no longer has access to the place, before I deliver the bad news. Just to cover my ass.
I finished the day up $190. |